FREQUENTLY ASKED QUESTIONS

Do I need a doctor's referral letter for Physiotherapy treatment?


No, Physiotherapists are considered first line practitioners so you do not need a referral from your Doctor to come see us




Is the cost of Physiotherapy covered by medical aid?


It will depend on your particular medical aid or insurance policy. It is advisable to check with your medical aid provider whether physiotherapy is covered before starting treatment.




How quickly can I be seen?


We will always try to offer a physiotherapy appointment on that same day or the next available slot




How long does each session last?


Approximately 45 minutes for your initial consultation and 30 - 45 minutes for your follow-up consultation depending on your condition.




What should I wear?


The physiotherapist will need to see the affected body part. Please wear shorts if you have a lower body injury or a strappy top if you have an upper body injury. You will be provided with towels. The practice can also provide you with shorts and towels or you can bring your own.




What are our COVID19 safety procedures?


The following procedures will be followed for anyone entering the Waterfront Physiotherapy Clinic:

All patients have to complete the screening questions here and give informed consent for every visit.

Your cooperation will be greatly appreciated.

If you need further information please do not hesitate to contact us.